Privacy Policy
Introduction
This Privacy Policy describes how BackpackersTFN (“we,” “our,” or “us”) collects, uses, stores, and protects your personal information when you use our digital Tax File Number (TFN) download service (“Service”). We understand the sensitive nature of TFN information and are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Information We Collect
Personal Information
- Full name
- Date of birth
- Email address
- Authentication credentials
Google Sign-In Information
When you choose to login with Google, we receive:
- Your Google email address
- Your Google profile name
- Your Google profile ID (unique identifier)
We do not receive or store:
- Your Google password
- Your Google contacts
- Any other Google account information
Tax File Number Information
- Your TFN is accessed and displayed only upon successful authentication
- TFN information is stored a maximum of 14 days after your service request, then securely deleted
How We Use Your Information
- Authenticate your identity through Google Sign-In
- Facilitate secure access to your TFN
- Communicate with you about your service requests
- Comply with legal obligations
- Detect and prevent fraud
- Improve our services
Data Security
We implement robust security measures including:
- End-to-end encryption for all data transmission
- OAuth 2.0 protocol for Google authentication
- Regular security audits
- Secure data centers located in Australia
- Access controls and monitoring
- Automatic session timeouts
- Regular security updates
Data Storage and Retention
- All data is stored in Australia
- Personal information is retained only as long as necessary for service delivery and legal compliance
- TFN information is stored a maximum of 14 days after service
- Logs are maintained for security and audit purposes as required by law
Third-Party Sharing
We do not share your personal information or TFN with third parties except:
- When required by law
- To prevent fraud or illegal activities
Your Rights
- Access your personal information
- Request corrections to your information
- Lodge a complaint about privacy breaches
- Withdraw consent for non-essential services
- Request data deletion (subject to legal requirements)
- Disconnect your Google account from our service
Contact Information
For privacy-related inquiries:
- Email: support@backpackerstfn.com
Regulatory Information
This privacy policy complies with: